Take M4100 Printer for example, Click on Operation panel: Menu setting→7. Info report→2. Prt Info Page

Step1: Click menu and to choose number by ‘page down’ on the below control panel.

Step2: Click “7-Info.report” in the menu setting--------“ok”

Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done.

Take M4100 Printer for example, Click on Operation panel: Menu setting→7. Info report→2. Prt Info Page

Step1: Click menu and to choose number by ‘page down’ on the below control panel.

Step2: Click “7-Info.report” in the menu setting--------“ok”

Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done.

Step1: Check the cartridge whether you pull out the seal on it;

Step2: Take out of the cartridge from the printer, use a clean dry cloth to wipe cartridge chip softly;

Step3: Insert the toner cartridge and drum unit in the printer until hearing a “click” sound.

Take out the cartridge, hold the handle of the cartridge and gently shake around 5 to 6 times, so as to make the toner evenly distributed inside the cartridge.

There are three possible reasons as below:

1)There is too much paper in the tray:

Solution: Remove excess paper from the tray.



2)The print media is loaded incorrectly:

Solution: Please correctly load the print media.



3)The print media is beyond the usage specification range.

Solution: Please use the print media within the specification range.

Please follow up with below steps (I will put two pictures for the different languages, if you still failed to follow up the choosing numbers, maybe you can try to change it with same words.):

Step1: Click menu and to choose number by ‘page down’ on the below control panel.

Step2: Select ‘NO.2-system set’ in the menu setting (these two kinds of languages pic are the same meanings), then chose “OK”

Step3: Then Select “NO.2-language set” in the system set( these two kinds of languages pic are the same meanings)---------- then chose “OK”

Step4: At last select NO.2-‘English”( these two kinds of languages pictures are the same meanings)------then chose ‘OK” it will be done.

The smoking is water vapor, which is caused by the printing environment and paper status. When we do the printing, the fuser unit will heat the paper to around 180 °C, so during paper out of the printer, it would exchange its temperature with surrounding environment.


1, Print environment: when the temperature becomes much lower, the humidity will be much higher, so the vapor will get heavy. Due to the temperature difference and moist， the water vapor will produce accordingly. Usually, we suggest the printing temperature is 10-32℃, Humidity (RH) is 20%-80%, and it will work fine.


2, Paper status: the paper status when dry or moist will also influence strongly the printing vapor. When the paper is just unpacked to print , or just laid in the dry environment , there would be no or less vapor ; But when the paper is very moist , for example , it was exposed in 90% RH environment for a day , when printing , there will be more vapor coming out .


So, that is the cause of printing vapor, we must take care of the printing environment and the paper to avoid it.

See the nameplate on the back of the printer to learn the appropriate power supply and voltage to use with this printer. Please strictly follow the product specifications on power type.

Reason:

1. The compatibility issue about Windows system

2. When both of windows and XP sharing the same network, and the XP as the main host will be led to this problem.

Solution A:
Step1: Select “Manage” in the “This PC”.

Step2: Select “windows firewall” and right click to “run” it. Restart your computer after you run the windows firewall.

Solution B:

Step1: Select “Manage” in the “This PC”.

Step2: Select “Print Spooler” and right click to “run” it. Restart your computer after you run the windows firewall.

Step3: Please enter “win+ R” and open “operation” window, please enter the IP address which is from the sharing this printer’s XP computer and then press “Enter”

Step4: please Right click “connect” in the listed printer. It will be installed the driver directly.

Step5: After done all above steps, you will see the connected printer in the “ Devices and printers”

Step1: Click menu and to choose number by ‘page down’ on the below control panel.

Step2: Click “7-Info.report” in the menu setting--------“ok”

Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done.

Regarding this issue, the vertical line was display when you used the ADF but used the platen was fine, it was cause by the scanner's location (left side in red circle) platen glass is dirty. So we suggest you that you can use a clean & dry cloth to clean the platen glass as the location show you: