Home   >  Support   >  FAQ   >  Printer
Frequently Asked Questions
  • Q. How do I check the amount of toner left in my cartridge for M4100/L2550 Series Printer?
    "Take M4100 Printer for example, Click on Operation panel: Menu setting→7. Info report→2. Prt Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “7-Info.report” in the menu setting--------“ok” Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done."
  • Q. How do I check how many pages I have printed so far for M4100/L2550 Series Printer?
    "Take M4100 Printer for example, Click on Operation panel: Menu setting→7. Info report→2. Prt Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “7-Info.report” in the menu setting--------“ok” Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done."
  • Q. How do I replace or insert a cartridge?
    Firstly, pull out the seal on the new toner cartridge and gently shake it for 5 – 6 times, then insert the toner cartridge into the drum unit. Last, install the assembly into the printer until hearing a “click” sound.
  • Q. Why the Status light shows orange when I insert a new cartridge?
    "Step1: Check the cartridge whether you pull out the seal on it; Step2: Take out of the cartridge from the printer, use a clean dry cloth to wipe cartridge chip softly; Step3: Insert the toner cartridge and drum unit in the printer until hearing a “click” sound."
  • Q. How do I replace or insert a cartridge?
    Firstly, pull out the seal on the new toner cartridge and gently shake it for 5 – 6 times, then insert the toner cartridge into the drum unit. Last, install the assembly into the printer until hearing a “click” sound.
  • Q. How do I check the amount of toner left in my cartridge?
    Click on Operation panel: Menu setting→5.Prt Info Rept→2. Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “5-Prt Info Rept” in the menu setting--------“ok” Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done.
  • Q. How do I check how many pages I have printed so far?
    Click on Operation panel: Menu setting→5.Prt Info Rep→2. Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “5-Info.report” in the menu setting--------“ok” Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done.
  • Q. How to set up my G&G P4100DW Printer to a Wireless Network easily by one click installation? ( applicable to Wi-Fi or network models)
    Since some computers are not provided with wireless network function, this reply is divided into "Connect computer to router via Wi-Fi" and "Connect computer to router via wired connection” to introduce installation process. Here is the installation step: 1)Double-click on the Auto run file and then select “I agree” in the agreement. 2)Select way 3: “Connect with wifi” and attention to the instructions display in the picture. 3)Please make sure that pc is connected with router via network cable or Wi-Fi 4) Please connect PC with printer via USB cable to configure printer Wi-Fi 5) After installation is finished, “Installation Complete” interface will pop out, you can select to “print test page” or “Done”.
  • Q. How to set up my G&G P4100DW Printer to a Wireless Network easily by one click installation? ( applicable to Wi-Fi or network models)
    Since some computers are not provided with wireless network function, this reply is divided into "Connect computer to router via Wi-Fi" and "Connect computer to router via wired connection” to introduce installation process. Here is the installation step: 1)Double-click on the Auto run file and then select “I agree” in the agreement. 2)Select way 3: “Connect with wifi” and attention to the instructions display in the picture. 3)Please make sure that pc is connected with router via network cable or Wi-Fi 4) Please connect PC with printer via USB cable to configure printer Wi-Fi 5) After installation is finished, “Installation Complete” interface will pop out, you can select to “print test page” or “Done”.
  • Q. How do I setup a password for my WI-FI Connection? (Applicable to Wi-Fi models)
    Step1: Make sure printer is power on. Step2: Connect to Printer AP by mobile phone or PC. The SSID is start with” DIRECT-***”, and follow with number and character string. The default password is 12345678 Step3: Visit the Printer Web page via browser, Printer default address is 192.168.223.1 Step4: Enter the printer web page, choose “Log in” Tap. Step5: Input default user name: admin, Default password:000000. And Login. Step6: Select “settings” Tap wireless settings Wi-Fi Direct. Set the password in the tap, then click “apply “. Step7: Disconnect equipment and printer, when reconnect them, it should input the password as step 6 setting.
  • Q. Where can I download the softwares and drivers for my printer M4100/L2550 Series Printer?
    https://global.ggimage.com/printer/support.html
  • Q. How to get the printer to print darker under Windows?
    It will be changed in the printer’s “Printing Preference”------“Layout”-----“Density”--“Dark”
Showing 1-12 of 12 Items
The Professional Print Innovator
Leave Your Message
*
*
*
*
*
Contact Us